Your Low Voltage Service system consists of many parts – from engineered plans, wiring, installation, to hardware, software, firmware, networking and connections to your ISP or internet services. While your system does include manufacturer’s hardware warranties and our 1-year warranty on all installation workmanship, the integration and overall operations require a Technology Performance Plan. The Preferred Plan covers all system integrations, programming, software, networks, connectivity to your internet service or CableTV provider, diagnosis, troubleshooting, monitoring, updates and maintenance.